Privacy

THE HARLEY MEDICAL GROUP'S PRIVACY STATEMENT

This privacy statement sets out how The Harley Medical Group complies with European Union data protection requirements. You can access this privacy statement from the bottom of every page on our website by clicking the appropriate link. Any changes to these policies will be posted on this page.

We are committed to protecting your privacy and ensuring that any information you choose to provide to us during your visits to The Harley Medical Group website is collected and used in full compliance of the Data Protection Act. All such information will remain strictly confidential, and used only for the purpose described at the time of the submission.

This privacy statement discloses the types of information we gather, how we use it and how to correct or change it.

How and why do we collect information about you?

At certain points during your visit to our website, we may ask you to enter personal details such as your name, address, telephone number or email address. You may also be asked whether you consent to use of that data and for what purposes. We will not use your data except to fulfil a request you make when disclosing those details, or if you consent.

Where we have your consent to do so, we may use the information to contact you or keep you informed of products or services that may interest you. This contact may take the form of email or other methods.

We may also collect information about your preferences both when you tell us what these are and by analysis of site traffic, including using cookies and IP addresses. This information may be used to personalise your visits to our web site or provide you with relevant information based on your previous choices or information entered. You can configure your browser not to accept cookies and to prevent us using your information in this way. For further information see Cookies and IP Tracking below.

Other Web Sites

Our website may contain links to other websites. Once you have clicked on these links we do not have any control over the websites at which you will arrive. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should look at the privacy statement applicable to the website in question.

Cookies

A cookie is a small text file that is deposited by our server when you visit our website and is stored on your computer's hard drive by your web browser. This makes it easier for The Harley Medical Group to identify you, to personalise your experience when you visit our website and to analyse web traffic.

You can configure your browser not to accept cookies, although this may hinder the functionality and enjoyment of the website. A cookie in no way gives us access to your computer or any information about you, other than the data you chose to share with us, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

We do have relationships with carefully-selected and monitored suppliers who may set cookies during your visit to be used for remarketing purposes – i.e. to show you different products and services from The Harley Medical Group based on what you appear to be interested in. If you'd like to opt out, please go to the Network Advertising Initiative website (please note that we're not responsible for the content of external websites).

Our Policy

To make full use of the personalised features and online shopping on harleymedical.co.uk and harleymedical.ie, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details. However, if you'd prefer to restrict, block or delete cookies from harleymedical.co.uk and harleymedical.ie, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Third Party Cookies

When you visit harleymedical.co.uk you may notice some cookies that aren't related to The Harley Medical Group. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Flash cookies (or Local Shared Objects)

On harleymedical.co.uk we display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they're managed differently by your browser.

If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings. Please bear in mind though, that if you disable Flash cookies for harleymedical.co.uk and harleymedical.ie you'll unable to access certain types of content on the site, such as videos.

Your Privacy

The Harley Medical Group also works with 3rd party advertisers that use various technologies to serve advertisements when you visit our website and other sites on which we advertise. In the course of serving these advertisements, a unique third-party cookie may be placed or recognized on your browser.

These cookies are used to gather non-personally identifiable information about visits to our website and the sites upon which we advertise (not including your name, address, or any other personal information).

These type of cookies may be used for the following purposes:

• To show relevant advertisements on other websites

• To show relevant advertisements based on your prior visit to our website

• Measure the performance of our online advertising

In terms of tracking we work with the following partners:

• Google / Doubleclick

• Unanimis

You can find out more about the use of cookies and opt out any time via the following links:

Google & Associated Services

http://www.google.com/ads/preferences

Unanimis

http://www.unanimis.co.uk/terms-conditions/

Managing Cookies

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

To enable cookies

If you're not sure of the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option

For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

Google Chrome

1. Click on 'Tools' at the top of your browser window and select Options

2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button

3. Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0

1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab

2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser

3. Settings above Medium will disable cookies

Mozilla Firefox

1. Click on 'Tools' at the top of your browser window and select Options

2. Then select the Privacy icon

3. Click on Cookies, then select 'allow sites to set cookies'

Safari

1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option

2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'

3. Click 'Save'

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options

2. Scroll down until you see 'Cookies' under Receiving Files

3. Select the 'Never Ask' option

Safari on OSX

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option

2. Click on 'Security' then 'Accept cookies'

3. Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option

2. Scroll down until you see cookies under 'Privacy & Security'

3. Select 'Enable cookies for the originating web site only'

Opera

1. Click on 'Menu' at the top of your browser window and select 'Settings'

2. Then select 'Preferences', select the 'Advanced' tab

3. Then select 'Accept cookies' option

All other browsers

Please consult your documentation or online help files.

Banner advertising on other sites

This type of advertising is designed to provide you with a selection of products based on what you're viewing on harleymedical.co.uk, which are presented to you by our agency when you visit other selected websites. The adverts may highlight alternative treatments and products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies. Find out more about cookies, and why and how we use them, via the 'What are cookies' tab.

Disabling adverts

You may wish to visit this website to learn more about the cookies on your device set by other companies, and opt out of them if you wish (please note that we can't be responsible for the content of external websites.)

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (please note that we can't be responsible for the content of external websites).

IP Tracking

When you visit our website, we store web server logs which show your IP address, this gives us information such as which pages you looked at, whether the page request was successful or not and which browser you use to view the page. The use of this data is purely for statistical purposes.

Security

Will we disclose the information to third parties?

No information you provide us with will be shared outside of The Harley Medical Group without your explicit consent.

Should you have any queries regarding the capture, storage and use of personal information by The Harley Medical Group please contact us at the following address: Data Protection Officer, The Harley Medical Group, 11 Queen Anne Street, London, W1G 9LJ

What if you think we have incorrect information or you would like a copy of the information we hold about you?

Under the Data Protection Act 1998, you may request details of personal information that The Harley Medical Group holds about you. An official fee will be payable. If you want to make a request please use the postal address above.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible to the above address. We will correct any information which is found to be incorrect promptly.

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