My initial, clinical contact, Laura Summers, was welcoming and immediately put me at ease. I felt able to discuss my feelings about surgery and why I was considering the procedure without any sense of shyness or inhibition.
Everything I had read on the website was reiterated in clear terms and any questions I had, clarified.
I felt Laura was knowledgeable and also not pushy. In fact she erred very much on the side of caution. Taking all aspects of my health and fitness into account and encouraging me to be prepared to wait, rather than rush into anything.
I was very impressed by the surgeon's résumé.
Really the whole approach was very surprising and impressive.
The only thing I would like more information on is a wider selection of implant shapes and sizes.. as my own research has shown that hundreds of options exist. Access to this would be very useful. ...
Linda N - 27 November 2018